Delivery and returns

Delivery costs

Delivery costs vary depending on the destination and the weight of the products.

Delivery zones

We work with companies that handle deliveries in France and internationally.

If you wish to change your zone, simply select your country in the header. If you cannot find your country, please do not hesitate to contact us.

For any other questions or requests regarding your order and its delivery, please contact our customer service via our contact form, by clicking here.

Delivery times

Orders are shipped within 2 to 8 business days of payment confirmation by the seller for most countries. For French overseas departments and territories (DOM-TOM), please allow 6 to 18 days depending on the circumstances.

Returns

CARLITO'S PERFUMERY hopes you are satisfied with your order. However, should you not be satisfied, you will find below a summary of your rights should you wish to return a product. For more information, please refer to our General Terms and Conditions of Sale. Accessible by clicking here.

Discover your olfactory identity

Thanks to our free, live DOP (Personalized Olfactory Diagnosis) , you will find your signature fragrance and enjoy a unique olfactory experience.

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Stand out by finding a fragrance that truly suits you.

With our 6 years of expertise in the field of perfumery, let us guide you towards the perfect fragrance that reflects your personality and lifestyle, from our wide selection of perfume creations.

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    Book the date and time that suits you

    Book your personalized olfactory diagnosis now!

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    Live meeting

    Don't leave your signature scent to chance. Trust an expert to help you find the fragrance that will make you feel confident and irresistible at every moment.

    The meeting point is 12 avenue de Grande-Bretagne, 69006 Lyon.

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    Live a unique experience

    Together, let's explore your fragrance preferences, occasions, and aspirations to recommend the perfect scent that will make a statement every time you wear it. Because when scents bring joy, you make a lasting impression.