Shipping and returns

This English translation is provided for convenience. In the event of any discrepancy, the French version prevails.

Shipping costs

Shipping costs vary depending on the destination and the weight of the products.

Delivery zones

We work with companies that deliver within France and internationally.

If you wish to change zone, simply select your country in the header. If you cannot find your country, please do not hesitate to contact us.

For any other question or request regarding your order and its delivery, please contact our customer service team via our contact form, by clicking here.

Delivery times

For most countries, orders are dispatched within 2 to 8 working days of the seller validating the payment. For the French overseas departments and territories (DOM-TOM), allow 6 to 18 days depending on circumstances.

Returns

LA PARFUMERIE DE CARLITO hopes that you are satisfied with your order. Should you nevertheless not be satisfied with it, you will find below a summary of your rights if you wish to return a product to us. For more information, please refer to the Terms and Conditions of Sale, available by clicking here.