FAQ
How can I contact customer service?
How can I contact customer service?
By email: contact@laparfumeriedecarlito.com
What payment methods are accepted?
What payment methods are accepted?
All types of bank cards.
How will my order be packaged?
How will my order be packaged?
The perfume will be packaged in a delivery carton and protected by cardboard shavings, which is an eco-friendly alternative to bubble wrap.
What are your delivery methods?
What are your delivery methods?
We deliver worldwide via Mondial Relay and Colissimo.
Can you send me a perfume sample?
Can you send me a perfume sample?
Samples are available for purchase and two discovery samples of your choice will be offered to you with your perfume orders.
Do you accept returns?
Do you accept returns?
We accept returns of unopened and unused perfumes within 30 days. See section 5.6, Deliveries and Returns, for more information.