FAQ

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How can I contact customer service?

By email: contact@laparfumeriedecarlito.com

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Which payment methods do you accept?

All types of bank card.

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How will my order be packaged?

Your perfume will be packed in a shipping box and protected with shredded cardboard, an eco-friendly alternative to bubble wrap.

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What are your delivery methods?

We deliver worldwide via Mondial Relay and Colissimo.

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Can you send me a perfume sample?

Samples are available to buy, and two discovery samples of your choice will be offered free with your perfume orders.

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Do you accept returns?

We accept returns of unopened and unused perfumes within 30 days. See more information in our Terms and Conditions sections 5.6 deliveries and returns